pegasusph Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

When you register an account on pegasusph, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and your preferred payment details. We also collect information generated through your use of the platform, such as login timestamps, device type, IP address, browser information, and your activity history including games played andtransactions made. During the identity verification process, we may also request a copy of a government-issued ID, proof of address, or other supporting documents as required by applicable regulations in the Philippines. Additionally, if you contact our support team, we retain records of those communications to help us resolve your queries efficiently and improve our service quality over time. All information collected is limited to what is strictly necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal data beyond what is required for regulatory compliance and platform security.

pegasusph uses your personal data for a number of clearly defined purposes: to create and manage your player account, to process deposits and withdrawals in Philippine pesos, to verify your identity and age in line with Philippine regulatory requirements, and to deliver the platform services you have signed up for. We also use your data to detect and prevent fraud, money laundering, and other forms of abuse that could harm you or other players on the platform. Where you have opted in to receive marketing communications, we may use your contact details to send you information about promotions, new games, and platform updates — you can withdraw this consent at any time through your account settings. Your personal data is accessible only to authorised pegasusph staff and, where strictly necessary, to trusted third-party service providers such as payment processors and identity verification partners who are contractually bound to handle your data securely. We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes under any circumstances. Any sharing of data with regulatory authorities or law enforcement agencies will only occur where we are legally required to do so.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations in the Philippines, which may include obligations related to anti-money laundering record-keeping and financial transaction history. Once the applicable retention period has expired and there is no longer a legal or operational reason to hold your data, it will be securely deleted or anonymised in accordance with our internal data management procedures. pegasusph uses industry-standard security measures to protect your personal information, including encrypted data transmission via HTTPS, secure server infrastructure, and strict access controls that limit who within our organisation can view your data. We conduct regular security reviews and updates to our systems to ensure that your information remains protected against unauthorised access, disclosure, alteration, or destruction. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every Filipino player on our platform. If you have concerns about the security of your account, we encourage you to use a strong, unique password and to contact our support team immediately if you suspect any unauthorised activity.

As a player on pegasusph, you have a number of rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal information we hold about you, to receive a copy of that data in a readable format, and to ask us to correct any inaccuracies in your records. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain certain records. If you wish to object to or restrict the processing of your data in certain circumstances, you may do so by contacting our support team, and we will respond to your request within a reasonable timeframe. Where we process your data on the basis of your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please reach out to our support team, whose contact details are available on the FAQ page. We take all data rights requests seriously and will handle them with care and in accordance with applicable data protection standards.

Yes — like most modern online platforms, pegasusph uses cookies and similar tracking technologies to help the platform function correctly, to remember your preferences, and to improve your overall experience as a Filipino player. Essential cookies are required for the platform to operate and cannot be disabled, as they enable core functions such as keeping you logged in during your session and ensuring that transactions are processed securely. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the user experience over time. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of the pegasusph platform. For more information about how we use cookies and how to manage them, please visit the FAQ page or contact our support team directly.

pegasusph may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer to Filipino players. When we make material changes to this policy, we will notify registered players through the platform or via the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you are always informed about how your personal data is being handled. If you have any questions about this Privacy Policy or about how your data is used, the FAQ page may provide helpful answers, and our support team is available around the clock to assist you. This Privacy Policy was last reviewed and updated in 2025 and supersedes all previous versions published on this platform.